1 integration
IT Help Desk / Internal Support
Internal IT support for password resets, VPN, and software troubleshooting.
Conversational AI for internal teams
AI voice agents for IT, HR, and internal operations
Your internal teams field the same employee questions all day. We build voice agents on ElevenLabs that handle password resets, benefits questions, onboarding, and incident triage — so specialists focus on real problems.
IT and HR spend a surprising share of their time on repeatable internal requests. Conversational AI gives employees a fast, consistent first line for password resets, access requests, benefits questions, and onboarding steps, while routing genuine incidents to the right on-call person with the details already gathered.
Where the time goes today
- Help desk buried in password resets and access requests
- HR answering the same benefits and PTO questions repeatedly
- New hires waiting on someone to walk them through Day 1
- Incidents reach on-call without triage or context
Voice agents we build for it, hr & internal operations
1 integration
IT Access Request Agent
Handles employee access requests for VPN, software, repos, and restricted systems.
1 integration
Incident Response Coordinator
Triages incoming incidents, classifies severity, and pages the right on-call.
2 integrations
New Hire Onboarding Assistant
Guides new hires through Day 1 — role-specific path, benefits enrollment, and team intros.
1 integration
Employee Benefits / HR Hotline
Answers employee questions about health, PTO, 401(k), and payroll.
1 integration
Internal Knowledge Assistant
Internal knowledge concierge that answers process and policy questions.
What you get
Common IT and HR requests resolved instantly
Specialists freed for work that needs judgment
New hires onboarded consistently from Day 1
Incidents triaged and routed with context
Connected to your systems
Connects to your identity, ticketing, HR, and knowledge systems so the agent can act on requests and answer from approved internal sources.
Built on ElevenLabs Agents
ElevenLabs provides natural, low-latency speech and turn-taking. Tier-1.io builds the conversation design, integrations, guardrails, and human handoff around it. See how we build conversational AI.
Questions
Can it actually reset a password or grant access?
Within the limits you set. We integrate with your identity and ticketing systems so the agent can perform approved actions and route the rest to a human with an audit trail.
How does it answer policy questions accurately?
We ground it in your approved internal documentation so it answers from your actual policies, and it points employees to a person when something is ambiguous.
Can it page on-call for real incidents?
Yes. It triages, classifies severity by your rules, and pages the right on-call with the details gathered, rather than letting an incident sit.
Voice agents for other industries
Have one workflow that should be easier?
Send us the messy version. We will help you figure out whether AI, automation, better process, or no change at all is the right answer.