2 integrations
Restaurant Host
Front-of-house host that fields inquiries and books reservations.
Conversational AI for hospitality
AI voice agents for restaurants, hotels, and travel
A ringing phone during the dinner rush is a missed reservation or a missed order. We build voice agents on ElevenLabs that take bookings and orders, answer guest questions, and cover the hours staff cannot.
Hospitality runs on the phone, and the phone rings hardest when staff are busiest. Conversational AI takes reservations and orders, answers the same questions guests always ask, and keeps working after hours — so the front of house can focus on the guests in front of them.
Where the time goes today
- Reservations and orders missed during the rush
- Repetitive questions about hours, menu, parking, and policies
- After-hours calls that go unanswered
- Order details taken down wrong over a noisy line
Voice agents we build for hospitality, restaurants & travel
1 integration
Restaurant Phone Order Taker
Takes pickup and delivery orders, handles customizations, and confirms totals.
Hotel Reservation Agent
Books reservations, checks room availability, and handles modifications and cancellations.
1 integration
Hospitality Concierge
Front-desk concierge that handles guest inquiries and issues.
2 integrations
Vacation Rental Host Agent
Guest communication for vacation rentals — check-in, local tips, and issue handling.
1 integration
Catering & Event Inquiry Agent
Collects event details, answers menu questions, and coordinates proposals.
1 integration
Travel Agency / Trip Planner
Handles trip inquiries, recommends packages, and collects traveler preferences.
2 integrations
After-Hours Answering Service
Handles calls outside business hours, takes messages, and routes emergencies.
What you get
More reservations and orders captured during peak times
Guests get instant answers to routine questions
Phone coverage that extends past staffed hours
Accurate orders and bookings written straight to your system
Connected to your systems
Connects to reservation, ordering, and property-management platforms so bookings and orders land where your team already works.
Built on ElevenLabs Agents
ElevenLabs provides natural, low-latency speech and turn-taking. Tier-1.io builds the conversation design, integrations, guardrails, and human handoff around it. See how we build conversational AI.
Questions
Can it take orders with modifications?
Yes. The agent walks through the menu, handles customizations and substitutions, confirms the total, and sends the order to your point-of-sale or ordering system.
Will it sound robotic to our guests?
ElevenLabs voices are natural and responsive, with real turn-taking. We tune tone and pacing to match your brand so it feels like a capable host, not an IVR menu.
Can it cover only nights and weekends?
Absolutely. Many venues run the agent only after hours or during peak periods, with calls going to staff the rest of the time.
Voice agents for other industries
Have one workflow that should be easier?
Send us the messy version. We will help you figure out whether AI, automation, better process, or no change at all is the right answer.