2 integrations
Healthcare Receptionist
Medical facility front-desk reception that collects patient information and schedules visits.
Conversational AI for healthcare
AI voice agents for medical, dental, and veterinary practices
Front desks miss calls when they are busy with patients. We build voice agents on ElevenLabs that answer every call, collect intake details, schedule and confirm visits, and route urgent issues to staff.
Medical front desks juggle patients in the room and patients on the phone, and the phone usually loses. A conversational AI agent answers consistently, collects the right information, books and confirms appointments, and hands off cleanly when a human is needed — so no call goes unanswered and no reminder gets skipped.
Where the time goes today
- Calls go to voicemail while staff handle in-office patients
- No-shows pile up because reminders depend on someone having time
- After-hours and weekend calls are missed entirely
- Intake details arrive incomplete and slow down the visit
Voice agents we build for healthcare & medical
1 integration
Appointment Reminder & Confirmation
Outbound calls that confirm or reschedule upcoming patient appointments and update the calendar.
1 integration
Pet Care / Veterinary Receptionist
Veterinary and pet-service reception for appointments, pricing, and emergency routing.
1 integration
Appointment Scheduler
Checks availability, books appointments, and sends confirmations for any practice type.
What you get
Every call answered, even during peak hours and after close
Fewer no-shows from consistent reminders and easy rescheduling
Complete intake captured before the patient arrives
Urgent situations routed to staff immediately
Connected to your systems
Connects to scheduling and practice-management systems. For practices handling protected health information, we scope data handling and access carefully and keep a human in the loop where it matters.
Built on ElevenLabs Agents
ElevenLabs provides natural, low-latency speech and turn-taking. Tier-1.io builds the conversation design, integrations, guardrails, and human handoff around it. See how we build conversational AI.
Questions
Can the agent handle our scheduling system?
Yes. We integrate with common scheduling and practice-management tools so the agent reads real availability and writes confirmed appointments, rather than just taking a message.
Is this appropriate for protected health information?
We design healthcare agents conservatively: scoped tasks, careful data handling, limited access, and human handoff for clinical or sensitive matters. We will review your compliance requirements during scoping before building anything that touches patient data.
What happens with an emergency call?
The agent recognizes urgent language and routes the caller to staff or an emergency line immediately, following rules you define rather than trying to handle it itself.
Voice agents for other industries
Have one workflow that should be easier?
Send us the messy version. We will help you figure out whether AI, automation, better process, or no change at all is the right answer.